Pricing
Start free. You pay once you need more workspaces, more people or more conversations — and what you see here is the amount you are charged.
Paying is not switched on yet. Create an account and start free — you can change plan later from your account.
Free
free
- 1 Workspaces
- 1 Projects per workspace
- 1 Members
- 200 Conversations per month
- One workspace, one project, one person
- Widget features within your plan allowance
- Session replay integration
- Retention configurable per project
- MousePlayer: up to 25 chat sessions / 8 MB per workspace per month
- Included recording starts with the chat and with consent
Not in this plan
- not included: Your own brand: colours, logo, custom CSS
- not included: Webhooks and Slack
- not included: Write your own proactive rules
Professional
€290.00
per year
that is €24.17 per month
16 % less than monthly
- 3 Workspaces
- 3 Projects per workspace
- 5 Members
- 2,000 Conversations per month
- Your own brand: colours, logo, custom CSS
- Webhooks and Slack
- Write your own proactive rules
- Email support within one working day
- Retention configurable per project
- MousePlayer: up to 250 chat sessions / 64 MB per workspace per month
- Included recording starts with the chat and with consent
Not in this plan
- not included: Ten separate workspaces - one client per workspace
- not included: Staff can be limited to individual client projects
- not included: One invoice for all clients
Agency
€990.00
per year
that is €82.50 per month
16 % less than monthly
- 10 Workspaces
- 10 Projects per workspace
- 25 Members
- 25,000 Conversations per month
- Ten separate workspaces - one client per workspace
- Staff can be limited to individual client projects
- One invoice for all clients
- API keys per workspace
- Audit log: who read which conversation, and when
- Retention configurable per project
- MousePlayer: up to 2500 chat sessions / 512 MB per workspace per month
- Included recording starts with the chat and with consent
Enterprise
on request
Need more than what is listed here? Then we work the numbers out with you, instead of pushing you into a plan that does not fit.
- Limits set to what you need: workspaces, projects, members, conversations.
- A retention period that matches your own deletion rules.
- An annual contract, one invoice.
- We put the contract on file; you subscribe to it from your own account.
Worth knowing
You can cancel yourself at any time — a button in your account, under billing. The cancellation takes effect at the end of the period you have already paid for: on a monthly plan at the end of the month, on a yearly plan at the end of the year. You can take it back until then.
Everything runs on machines in the European Union. No transfer to third countries, no processors outside.
The free plan needs no payment method. You can change plan later from your account.
Frequently asked
Is the price on this page the price I pay?
The amount on this page is the amount checkout charges — not a list price sitting next to it.
Are these prices with or without VAT?
All prices are exclusive of VAT. Businesses in the EU enter their VAT ID in the account; with a valid number we invoice without VAT and state the reverse-charge procedure.
Can we change plan later?
Yes. The plan sits in your own account, and you can start on the free one.
Does creating an account need a payment method?
Not to create one. The form asks for a display name, an email address and a password — nothing else.
How do we cancel?
In your account, under billing: one button, with the date it takes effect right next to it. An email to us works just as well — the Terms of Service allow both.